Privacy Policy

Cynthia Manuel-Shah, LMFT #79289 | Last Updated: 03.23.26

Introduction

This Privacy Policy explains how Cynthia Manuel Shah, LMFT ("we," "us," or "our") collects, uses, and protects information gathered through our website, cynthiamanuelshah.com. This policy applies to information collected via our website only — including our contact form, email newsletter signup, and free guide downloads.

Please note: This Website Privacy Policy is separate from our HIPAA Notice of Privacy Practices, which governs how we handle your protected health information (PHI) within the therapy relationship. If you are a current or prospective client, you will receive our Notice of Privacy Practices as part of the intake process.

Information We Collect

Information You Provide Directly

When you interact with our website, you may choose to share personal information with us, including:

Your name and email address (when signing up for our email list, downloading our free guide "When You Need A Moment to Reset," or submitting our contact form)
Any additional details you include in a contact form message (such as a brief description of what you're seeking support with)

We do not collect sensitive health information through our website. If you share health-related details in a contact form submission, that information is treated with care but is not considered protected health information (PHI) under HIPAA until a formal client relationship has been established.

Information Collected Automatically

Our website is hosted on Wix, which automatically places cookies on your device when you visit. These include essential cookies required for the site to function properly, as well as analytics cookies that track site performance. Through Wix's built-in analytics, the following information may be collected:

Your IP address
Browser type and version
Pages visited and time spent on our site
Referring website or search terms
Device type and operating system
General geographic location

We do not use additional third-party tracking tools such as Google Analytics or Facebook Pixel. All analytics data is collected through Wix's built-in platform tools. For more information on how Wix handles data and cookies, please visit Wix's Privacy Policy at https://www.wix.com/about/privacy.

You can manage your cookie preferences through the cookie consent banner that appears when you first visit our site. Essential cookies are necessary for the site to function and cannot be disabled, but you may decline non-essential cookies including those used for analytics.

How We Use Your Information

HOW WE USE YOUR INFORMATION

We use the information you provide to:

Respond to inquiries submitted through our contact form
Deliver the free guide you requested
Send periodic emails related to perinatal mental health, motherhood, and our practice (if you've opted into our email list)
Improve our website content and user experience based on general site usage patterns

We do not sell, rent, or share your personal information with third parties for marketing purposes.

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